Shipping Policy
Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
Global Air Freight
Estimated Delivery After Dispatch:
- United States: 8-20 business days
- European Union: 10-15 business days
- Asia-Pacific: 10-15 business days
- Other Regions: 10-20 business days
Delivery Timeframe Notice
While most orders arrive within the estimated timeframe, delivery may occasionally extend beyond this period due to:
- Customs inspection procedures
- Flight availability fluctuations
- Local carrier handover processing
- Force majeure events (including weather/health crises)
While we make every effort to deliver orders promptly, please note that shipping times may occasionally be extended due to factors beyond our control. We sincerely appreciate your patience and understanding in these situations.
Shipping Rates
- United States (Contiguous States):
Orders under $45: Flat rate shipping fee of $15.00.
Orders $45 or above: FREE Shipping
- International Orders (non-US): Shipping costs calculated based on destination (displayed at checkout).
Order Tracking
You will receive a tracking number via email once your order ships. Use this to monitor your package in real-time.
Contact Us
Customer Service: beadsballad.keepers@outlook.com We're happy to help!